Privacy Policy

1. Information We Collect

We collect the following types of information:

  • Personal Information: Name, email address, and payment details when you create an account or subscribe to our services.
  • Usage Data: Information about how you interact with our platform, such as IP address, browser type, and device information.
  • Communication Data: Messages or feedback you send to us via email, Discord, or other channels.

2. How We Use Your Information

We use your information for the following purposes:

  • To provide, maintain, and improve our services.
  • To process payments and manage your subscription.
  • To communicate with you about updates, support, and promotional offers.
  • To analyze usage trends and optimize our platform.
  • To comply with legal obligations and enforce our Terms of Service.

3. Data Storage and Transfer

Debridio is operated in the State of Texas, United States, but our servers are hosted in Canada. By using our services, you consent to the transfer, storage, and processing of your data in Canada. We comply with applicable data protection laws, including:

  • The Texas Identity Theft Enforcement and Protection Act.
  • The Canadian Personal Information Protection and Electronic Documents Act (PIPEDA).

4. Data Security

We implement industry-standard security measures to protect your data, including:

  • Encryption: Data transmitted between your device and our servers is encrypted using SSL/TLS.
  • Access Controls: Only authorized personnel have access to your personal information.
  • Regular Audits: We conduct regular security audits to identify and address vulnerabilities.

5. Third-Party Services

We may use third-party services to process payments, analyze usage data, or provide customer support. These services have their own privacy policies, and we encourage you to review them. Examples include:

  • Payment Processors: Stripe.
  • Analytics Tools: CloudFlare, Grafana Loki.

6. Your Rights

You have the following rights regarding your personal information:

  • Access: Request a copy of the data we hold about you.
  • Correction: Request corrections to inaccurate or incomplete data.
  • Deletion: Request deletion of your data, subject to legal obligations.
  • Opt-Out: Opt out of promotional communications at any time.

To exercise these rights, please contact us via Discord.


7. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our platform. You can manage your cookie preferences through your browser settings.


8. Children’s Privacy

Debridio is not intended for use by individuals under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately.


9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by email or through our platform. Your continued use of Debridio after such changes constitutes your acceptance of the updated policy.


10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us via Discord.